Employee Training Calendar
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Employee Training and Development
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Customer Service, William & Mary Style
Customer Service, William & Mary Style
Wednesday, February 3
9am - 11am
Sadler Center, Tidewater B
Customer Service within a higher education institution is different than retail or corporate America. Come learn how to do customer service well, as a representative of William & Mary. The workshop is highly interactive and fun!
MBTI Workshop
MBTI Workshop
Tuesday, February 9
9am - 11am
Sadler Center, Tidewater B
The Myers-Briggs Type Indicator (MBTI) is a helpful tool for understanding yourself and others. Interactive workshop. New Curriculum!
INB Finance Training
INB Finance Training
Thursday, February 11
9am - 10:30am
121
This training is designed specifically for budget managers and others who have to create budget reports. There is a faster and more efficient way to query Banner using INB than can be done in self-serve. Come learn how!
TED Talk Tuesday
TED Talk Tuesday
Tuesday, February 16
11am - 12pm
Swem Library, Ford Classroom
It isn't often that a serious topic such as internet security can be discussed in a hilarious manner, but that is what James Veitch does in his talk, "This is what happens when you reply to spam e-mail." Please join the conversation!
Crucial Conversations Workshop
Crucial Conversations Workshop
Thursday, February 25 - Friday, February 26
8am - 5pm
School of Education, Holly B
Being able to express your views respectfully and candidly is a skill we can all develop. Whether you are a novice or fairly experienced in communication skills, the Crucial Conversations workshop will help you take your abilities to the next level.
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